Shipping Policy

Shipping rates

Shipping rates are calculated at check out starting from Jan.25, 2022. We offer fast express shipping services via either DHL or Fedex and ePacket for slower but more economic shipping with China Post (delivery will be done by your local post services).

Your purchased items may departs from various locations and arrive to you in multiple packages.


Delivery times

Delivery times may vary because your purchases come from product providers all around the world. Estimated ship dates and times are listed at the bottom of each product page. 

International shipments may be subject to customs inspection delays and import duties, which are the sole responsibility of receiver to resolve. 

Fedex & DHL Express would usually take 2-5 days to delivery.

Epacket can take up to 20-30 business days before delivery.

Please note that on top of the shipping time there is also a 3-5 business day processing time for all orders. We also do not ship out on the weekends. All shipping estimates are provided by the courier, and do not carry a money back guarantee.


Duties & Taxes

Customer is responsible for imports, duties, and taxes.

Refusing to pay duties will result in your order being cancelled minus the TOTAL shipping cost (inclusive of return) and any other applicable fees.


Tracking & Notifications

Each order will have a tracking number once it is shipped. You will receive email notification that includes the tracking information. You can also check your item’s status on your order history page.